Received email with QR code/evoucher code within 14 working days. Purchase of e-gift voucher not entitled for on going discount, promotion. The purchase of e-gift voucher is not allowed to pay by promo code. E-gift voucher will be issued via email/Whatsapp. NO PHYSICAL VOUCHER WILL BE ISSUED. The e-gift voucher only valid for 6 months upon the voucher issuance. The e-gift voucher is for one time usage only. Unused balance is not refundable. One transaction can apply one voucher code only. Only available in RM30, RM50 for the value of voucher. The value of this voucher stated here is in Malaysia Ringgit. The voucher entitles the bearer to exchange the equivalent amount of goods only at Malaysia Watsons Stores. The Management of Watson's will not entertain any claim for the loss of this voucher. The Management of Watson's reserves the right to refuse the use of any voucher in the event of unforeseeable circumstances. This e-gift voucher is strictly not redeemable for cash in whole or in part. Expired e-gift voucher will not be accepted and entertained.
IMPORTANT: Customer must check-out with minimum of RM1 when shop Online & Mobile App.
Payment Methods
Our website only accept
- Credit Card (VISA, Mastercard) issued by local banks / foreign banks.
- Direct Debit
- eWallet (Boost, GrabPay, Touch N Go)
- Buy Now Pay Later (Atome)
Shipping Policy
Currently we provide shipping to Malaysia only. Below are the delivery methods:
- Home Delivery to West & East Malaysia
- Click & Collect Express available at Klang Valley Stores & selected stores in East Malaysia.
- Express Delivery available at selected stores at Klang Valley, Johor Bahru and Penang.
- Free delivery within Peninsular Malaysia is applicable for orders of RM100 and above, only for the first 3kg. Every subsequent kg will be charged RM1.
- Free delivery within East Malaysia is applicable for orders of RM150 and above, only for the first 3kg. Every subsequent kg will be charged RM6.
- Order will be delivered by using GDex and City-Link.
- Changes on addresses are not allowed once order has been process.
- For more details, kindly refer to this https://www.watsons.com.my/delivery-modes
- Items with icon below are NOT eligible to be shipped to East Malaysia due to it's prohibited content
Exchange/Return/Refund of Products can be arranged under the following reasons:
a. If the products delivered is in damaged or defective condition; or
b. If the products is near expiry or expired; or
c. If the product is different from the Order delivered. Products for return or refund shall be returned in its original condition, quantity and packaging as it first delivered to customer together with proof of purchase.
For more details, kindly refer to this https://www.watsons.com.my/return-exchange
Please contact Customer Service at 1-300-880-847 or hello@watsons.com.my and provide order details for further information.