All personal data submitted will be kept highly confidential secured. Your contact information will be used by solely by Watsons for promotional purposes only.

Points earned are based on the total amount settled in each purchase. Accumulation of receipts for points issuance is not allowed. For example, if you spend RM8.50 for a certain purchase (8 points earned), and after the transaction is settled, you spend RM8.50 for another purchase (8 points earned), the total points accrued from the two purchases should be 16 rather than 17.

Yes, you can reload your card at selected Watsons stores only with no reload fees.

Yes. Watsons points expire every two 31 Decembers. For example, points earned in October 2022 will expire on 31 December 2023, while points earned in February 2022 will expire on 31 December 2023.

No, the Watsons Member Card does not store any information of the Card member.

Your Watsons Membership has no validity period. However, you must perform a minimum of 1 (one) Touch ‘n Go transaction in a year to ensure that the Touch ‘n Go function stay activated. Otherwise, the Touch ‘n Go function will be disabled. To re-activate it, please visit any Touch ‘n Go Hub.

The birthday benefits can only be utilized one day after you activate your Watsons Member Card. During the month of your birthday, you can enjoy 5X bonus points, which is a one-time benefit on your first purchase that month. Birthday bonus points are credited to your account the next working day and are not reflected real time on your transaction receipt.

You get 1 Watsons Point for every RM1 spent. You can fast-track your point’s accumulation by purchasing selected products with 5x or even 10x points multiplier.

Selected Watsons Member Card come with Touch 'n Go feature, you may identify via bottom right corner Touch 'n Go logo on your card.

The Watsons Card is designated for individual use by the respective Card Member only. No merging or transfer of points from different Watsons Cards is allowed.

Points can be redeemed in your next purchase at Watsons at the conversion rate of 200 points = RM1. You may also keep accumulating points through several purchases and redeem goods of higher value at a later time.

Just provide your registered mobile phone number to our cashier to enjoy all member-exclusive benefits and accumulate bonus points. Redemption of points can only be made with your physical card present to safeguard your interest or simply redeem upon check-out via Watsons Online store.
Or you can simply open your app and click on the Watsons Card icon on the top left for your member ID and QR code

Points must be redeemed in minimum blocks of 10points = RM0.05 with no maximum limit.

You may apply for the Watsons Card at any Watsons’ outlets at RM20 for new sign-up and join E-member (cardless membership) at https://www.watsons.com.my/register/main at RM10.

Yes, you may start accumulating points immediately. However, to redeem the points accumulated and to enjoy 5X points in your birthday month, you will need to activate your Watsons card as soon as possible via watsons.com.my or contact Watsons Customer Service Hotline at 1300 880 847.

Points accrued may be redeemed as cash equivalent in your next purchase of any item at Watsons stores & eStore.

E-members are required to purchase Watsons Physical card at RM20 at any Watsons’ outlets and perform card merging via customer service.

If you are a Watsons Member, do note that Watsons Membership is a lifetime membership with no annual renewal fees which allows you to earn & redeem points for every purchase, enjoy members’ benefits & more.

If you wish to deactivate your account, you will not be able to enjoy all the members’ benefits.

If you are not a Watsons Member but have previously created an online account and would like to deactivate it, please send in your request through https://www.watsons.com.my/contactUs .

Please note that the deactivation process for both Watsons membership and online account is irreversible. If you would like to enjoy the Watsons membership benefits or shop on Watsons Online again in the future, you would need to sign up for a new account.