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Free 1,000 Points*
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Are there any privacy protection measures for my personal information submitted online?

All personal data submitted will be kept highly confidential secured. Your contact information will be used by solely by Watsons for promotional purposes only.

Are points granted according to the total amount settled in each purchase or the aggregated amount of several purchases?

Points earned are based on the total amount settled in each purchase. Accumulation of receipts for points issuance is not allowed. For example, if you spend RM8.50 for a certain purchase (8 points earned), and after the transaction is settled, you spend RM8.50 for another purchase (8 points earned), the total points accrued from the two purchases should be 16 rather than 17.

Can I perform reload on my Watsons Touch ‘n Go Member Card?

Yes, you can reload your card at selected Watsons stores only with no reload fees.

Do points expire on the Watsons Member Card?

Yes. Watsons points expire every two 31 Decembers. For example, points earned in October 2022 will expire on 31 December 2023, while points earned in February 2022 will expire on 31 December 2023.

Do you store my personal information on the card?

No, the Watsons Member Card does not store any information of the Card member.

Does my Watsons Membership have a validity period?

Your Watsons Membership has no validity period. However, you must perform a minimum of 1 (one) Touch ‘n Go transaction in a year to ensure that the Touch ‘n Go function stay activated. Otherwise, the Touch ‘n Go function will be disabled. To re-activate it, please visit any Touch ‘n Go Hub.

How do I earn my birthday bonus points?

The birthday benefits can only be utilized one day after you activate your Watsons Member Card. During the month of your birthday, you can enjoy 5X bonus points, which is a one-time benefit on your first purchase that month. Birthday bonus points are credited to your account the next working day and are not reflected real time on your transaction receipt.

How do I earn points?

You get 1 Watsons Point for every RM1 spent. You can fast-track your point’s accumulation by purchasing selected products with 5x or even 10x points multiplier.

Is all Watsons Member Card come with Touch ‘n Go feature?

Selected Watsons Member Card come with Touch 'n Go feature, you may identify via bottom right corner Touch 'n Go logo on your card.

Is it possible to merge the points accumulated in the two Watsons Cards owned separately by me and my friend?

The Watsons Card is designated for individual use by the respective Card Member only. No merging or transfer of points from different Watsons Cards is allowed.

May I share my Watsons Card with others for member benefits?
We do not encourage sharing of your Watsons VIP Card to prevent cases of misappropriation of use.

What can I do with the points earned?

Points can be redeemed in your next purchase at Watsons at the conversion rate of 200 points = RM1. You may also keep accumulating points through several purchases and redeem goods of higher value at a later time.

What if I forgot to bring my Watsons Member Card upon purchase?

Just provide your registered mobile phone number to our cashier to enjoy all member-exclusive benefits and accumulate bonus points. Redemption of points can only be made with your physical card present to safeguard your interest or simply redeem upon check-out via Watsons Online store.
Or you can simply open your app and click on the Watsons Card icon on the top left for your member ID and QR code

What is the minimum point redemption?

Points must be redeemed in minimum blocks of 10points = RM0.05 with no maximum limit.

Where can I apply for a Watsons Membership?

You may apply for the Watsons Card at any Watsons’ outlets at RM20 for new sign-up and join E-member (cardless membership) at at RM10.

Will I be able to enjoy all member benefits instantly upon sign-up?

Yes, you may start accumulating points immediately. However, to redeem the points accumulated and to enjoy 5X points in your birthday month, you will need to activate your Watsons card as soon as possible via or contact Watsons Customer Service Hotline at 1300 880 847.

What products can I redeem with my points?

Points accrued may be redeemed as cash equivalent in your next purchase of any item at Watsons stores & eStore.

How much does it cost to upgrade from Watsons e-Member to Watsons Card Member?

E-members are required to purchase Watsons Physical card at RM20 at any Watsons’ outlets and perform card merging via customer service.

How can I deactivate my Watsons membership/online account? Can I activate my account again if it has been deactivated?

If you are a Watsons Member, do note that Watsons Membership is a lifetime membership with no annual renewal fees which allows you to earn & redeem points for every purchase, enjoy members’ benefits & more.

If you wish to deactivate your account, you will not be able to enjoy all the members’ benefits.

If you are not a Watsons Member but have previously created an online account and would like to deactivate it, please send in your request through .


Please note that the deactivation process for both Watsons membership and online account is irreversible. If you would like to enjoy the Watsons membership benefits or shop on Watsons Online again in the future, you would need to sign up for a new account.