T&C

EUCERIN® BUY AND WIN

TERMS AND CONDITIONS

1. Contest Rules  
   1.1 This Contest will be governed by these Contest Rules. Each Participant agrees that he/she has read and understood the Contest Rules and by their participation in the Contest, each Contestant agrees to be bound by the Contest Rules.
   1.2 The Organiser reserves the right in its sole discretion, without prior notice, and without any liability to any person, at any time to change the Contest Rules, including to change the Contest Period, make prize substitutions, cancel, terminate or suspend any prize or Contest in whole or in part.
   1.3 You agree that your submission of an entry shall constitute your acceptance of the Contest Rules, as may be amended or revised from time to time by the Organiser, by uploading the amended or revised Contest Rules on its Facebook Page at https://www.facebook.com/EucerinMY
   1.4 Where any communications pertaining to this Contest are prepared in English and any other language(s), in the event of any inconsistency between the English version and the other versions, the English version shall prevail and govern in all respects.
    
2. Eligibility
   2.1 This Contest is open only to Malaysian citizens residing in Malaysia, who are competent to contract under the Contracts Act 1950 and aged 18 years and above as at the start of the Contest Period. The Organiser reserves the right to request for identification documents to prove eligibility of a participant. 
   2.2 The following persons are not eligible to participate in the Contest: 
   a) Employees of the Organiser and its group of companies and their spouse, children, parents, siblings, and their spouses (“Immediate Family Members”);
   b) Employees of the Organiser’s agencies associated with the Contest and their Immediate Families Members;  
   c) All employees and individuals commercially connected to the Organiser’s distributors and agencies and their Immediate Family Members; or  
   d) Individuals without a valid Malaysian bank account under their own name.
    
3. Entry Method 
   3.1 To participate in the Contest, purchase a minimum of RM150 worth of one or more EUCERIN Products in a single original valid receipt, as proof of purchase (“POP”). A POP means either an e-receipt for online purchases from an approved online or e-commerce platform for this Contest as stated in section 3.4 or a printed receipt from a Point-of-Sale system. Handwritten receipts will not be accepted.
   3.2 A POP must:
   a) bear a receipt number, and name and/or logo of the outlet where the Product(s) was purchased; and
   b) be dated within the Contest Period (a proof of purchase dated before or after the Contest Period shall be disqualified)
   
   3.3 For POPs in the form of e-receipts from approved online or e-commerce platforms with promotion codes and/or discount vouchers, the FINAL PAID amount must be a minimum of RM150 excluding delivery fees.
   
   3.4 The approved online or e-commerce platforms for this Contest are listed below.
   a) Aeon: https://myaeon2go.com/
   b) Lazada: https://www.lazada.com.my/shop/eucerin/ , https://www.lazada.com.my/shop/grocery-store/
   c) Shopee: https://shopee.com.my/eucerin.my , https://shopee.com.my/supermarket
   d) Hermo: https://www.hermo.my/brand/670-eucerin
   e) Watsons: https://www.watsons.com.my
   f) Watsons Malaysia Shopee mall: https://shopee.com.my/watsons.my
   g) Official Watsons Malaysia Lazada Flagship Store: https://www.lazada.com.my/shop/watsons-malaysia/
   h) Guardian: https://guardian.com.my/home
   i) Guardian Shopee Mall: https://shopee.com.my/guardian.os
   j) Guardian Lazada Flagship Store: https://www.lazada.com.my/shop/guardian/
   k) Caring: https://estore.caring2u.com/catalogsearch/result/?q=eucerin
   l) Caring Shopee Mall: https://shopee.com.my/caringpharmacy
   m) Big Pharmacy : https://bigpharmacy.com.my/
   n) Big Pharmacy Shopee Mall : https://shopee.com.my/bigpharmacy
   o) Big Pharmacy Flagship Store : https://www.lazada.com.my/shop/big-pharmacy
   p) Alpro : https://www.alpropharmacy.com/oneclick
   
   
   3.5 You can only use WhatsApp message to +6013-6144223 to participate in the Contest. All other methods of submission including email, online form, postal, courier service, or POS Laju will be disqualified.
   
   3.6 You may submit more than 1 entry using the prescribed Online Entry Form or the WhatsApp number provided above. For every entry submitted, you must attach 1 POP and answer 1 question correctly. Each WhatsApp message with 1 POP and correct answer will be treated as 1 entry (“Qualified Entry”).
   
   3.7 Entry using WhatsApp:
   
   a) Snap 1 picture of the POP.
   b) Upload the POP to a WhatsApp message. Complete the WhatsApp message with your full name (as per MyKad), MyKad number, email address, contact number, (“Completed WhatsApp”). Send the Completed WhatsApp to +6013-6144223.
   
   3.8 The Organiser reserves the right to disqualify any WhatsApp entry with insufficient, inaccurate, or false entry details, duplicated POP and/or containing more than 1 POP. Each WhatsApp entry can only have 1 POP.
   
   3.9 The Organiser WILL NOT send an acknowledgment report for any WhatsApp entries received.
   
   3.10 For any WhatsApp entry received, the Organiser reserves the right to request for the hardcopy POP for verification and prize Contest. Failure to provide the hardcopy of the POP will result in disqualification and prize forfeiture.
   
   
   3.11 The following entries will be disqualified:
   a) Unclear, Incomplete, Duplicate, False, Fabricated, Copies, Illegible or incorrect entries; or
   b) Entries that violate the Contest Rules or any applicable laws.
   c) To disqualify any Participant suspected of committing fraud, falsification, bribery, cheating or deception.
   d) to disqualify any Participant who is not eligible or unable to provide proof of eligibility to participate in the Contest for verification by Organiser; or
   e) to reject or disqualify any incomplete, invalid, or inaccurate entries without giving any reason or cause, without any liability or compensation whatsoever to any Participant or any other party.
   
   3.12 In the event of a disqualification after a prize in clause 4 has been awarded, the disqualified Participant shall be liable to the return of the prize or payment of its value and any costs or damages incurred by the Organizer.
    
4. Prizes
   4.1 The Organiser reserves the right to cancel, forfeit or cease the pay-out of any prize, at any time, at its discretion without assigning any reason, whether before or after the winner of the prize has been announced.
   4.2 The award of prizes is entirely discretionary by the Organiser and shall not be deemed as a debt due by the Organiser to the winner or any of the Participants or any other form of legal entitlement. Accordingly, the prize shall not be payable to any estate, heir, or legal representative of any Participant, except for the named beneficiary in 4.3(a) below.
   4.3 The Organiser will inform the winner on the details and documents which must be provided for payment of all the Prizes, which includes:
   A) Malaysian bank account in the winner’s name to remit the payments; and
   B) any documents to be completed, with the necessary supporting documents
   
   4.4 The Organiser reserves the right to determine how unredeemed prizes will be dealt with. The Organiser, its agents, sponsors, and representatives shall not be liable to the Participant who defaults in collecting the prize as instructed by the Organiser.
   
   4.5 Prizes and any tasks in the Contest are strictly not transferable, assignable, exchangeable, or redeemable by the Participant in any other form or manner other than that specified by the Organiser. Prizes-in-kind are not redeemable for cash.
   
   4.6 Any additional costs, including any applicable taxes, shall be borne by the winning Participant.
   
   4.7 The Organiser will contact all weekly and Grand Prize Finalists via the contact number stipulated in the Entries to answer a question. The selected weekly and Grand Prize Finalists must answer the question correctly. The Organizer reserves the right to disqualify the Prize Finalists and forfeit any prize, without any liability to the Organizer, including if the Weekly or Grand Prize Finalist:
   a) cannot be contacted after 3 attempts via phone call or WhatsApp text messages, at such intervals deemed appropriate by the Organiser within 5 working days in Selangor, using the contact details provided by the Weekly or Grand Prize Finalist; or
   b) fails to answer the question for whatever reason or does so incorrectly
   
   4.8 The Organiser reserves the right to cease the weekly Prizes and Grand Prize at any time if the Qualified Entries do not reach (or if the Organiser determines that Qualified Entries are unlikely to reach) and no new winner will be select as replacement.
   
   4.9 The Organizer reserves the right to select an alternative winner at its sole discretion at any time, where the Organizer has reasonable grounds for believing that the initially selected winner has contravened any of these Contest Rules. Any alternative winner will be selected applying the same criteria as that used to select the original winner or based on such criteria determined by the Organiser
   
   4.10 The Organiser reserves the right to appoint any 3rd party agent to undertake the payment of the all the prizes e.g., financial institutions, trust companies or event management companies (“Agent”).
   
   4.11 A Participant can only win the following throughout the Contest Period:
   a) up to a total of 1 weekly Prizes and;
   b) If a Participant gets selected to win more than 1 Weekly Prizes throughout the Contest Period, his/her Qualified Entry (and serial number) for the 2nd Weekly Prize onwards will be forfeited, and no replacement will be selected.
   
   4.12 All announced winners must claim their prizes by 30 September 2022 failing which the prize will be forfeited.
   
   4.13 The Organiser retains the right to forfeit or substitute any prize with another prize of similar value in the event the original prize offered is not available.
   
   Serial Number
   4.14 A serial number will be allocated for a Qualified Entry and based on the value of the POP. Each RM150 in a POP attached to a Qualified Entry will be allocated 1 serial number.
   
   Illustration 1 
   1 Qualified Entry + POP worth RM305.98 = 2 sequential serial numbers (e.g. No 3 and No 4).
   
   Illustration 2 
   1 Qualified Entry + POP worth RM455.65 = 3 sequential serial numbers (e.g., No 10, No 11 and No 12).
   
   Illustration 3 
   1 Qualified entry + POP worth RM149.90 = Disqualified.
   
   
   4.15 The serial numbers to be allocated will start from “1” and will be allocated based on the time the Qualified Entries are received by the Organiser. If more than 1 Qualified Entry is received by the Organiser at the same time:
   a) The POP with the higher value will be given the earlier serial number.
   b) If the Qualified Entries all have the same value, the POP with the earlier date and time as determined by the Organiser will be given the earlier serial number.
   
   Weekly Prizes
   4.16 A total of 50 weekly Prizes consists of cash payment of RM800 and Eucerin products worth of RM1200 each to be won for the entire Contest Period.
   4.17 Every 51st serial number as explained in Appendix A will be selected to answer 1 “Weekly Prize Finalist” question (“weekly Prize Finalist”)
   4.18 Only the weekly Prize Finalists who answer the question correctly will win the weekly Prize. If a weekly Prize Finalist is unable to answer the weekly Prize Finalist question or does so incorrectly, the weekly Prize for that serial number will be forfeited.
   4.19 The Organiser reserves the right to cease the weekly Prizes at any time if the Qualified Entries do not (or if the Organiser determines that Qualified Entries are unlikely to) reach the serial number stipulated in Appendix A.
   
   Grand Prize
   4.20 A total of 3 Grand Prizes to be won during the Contest Period. Each Grand Prize will consist of cash payment of RM8000 and Eucerin products worth of RM2000 each. The serial numbers described in Appendix B (“Grand Prize Finalist”) will be selected to answer a “Grand Prize Finalist” question. Only the Grand Prize Finalist who answers the question correctly will win the Grand Prize. If a Grand Prize Finalist is unable to answer the Grand Prize Finalist question or does so incorrectly, the Grand Prize for that serial number will be forfeited.
   
   4.21 The Organiser reserves the right to cancel the award of any Grand Prize, if the Qualified Entries do not (or if the Organiser determines that Qualified Entries are unlikely to) reach any of the serial numbers in Appendix B.
   
   4.22 The Weekly Prize Finalist and Grand Prize Finalist will be informed or contacted via phone call or WhatsApp text messages to the phone number of submission. The communication will be from the phone number +6013-6144223
   
   4.23 The Winners will be announced on the Organiser’s official Facebook page at (https://www.facebook.com/EucerinMY) and when the results are made available. Participants are advised to check the Organiser’s official Facebook page periodically during the Contest Period and up till 8-10 weeks after the conclusion of the Contest.
   
   4.24 Prizes will be presented as follows:
   a) All Prize Winners will be informed or contacted via the WhatsApp platform from the number +6013-6144223 and will be requested to provide their Malaysian bank account details and delivery address.
   b) Payment will be made via online bank transfer to the Malaysian bank account in the winner’s name.
   c) Delivery of the products will only be delivered to within Malaysia. The organiser may forfeit the prize after 1 failed attempt at delivery.
   d) The Organiser reserves the right to forfeit the prize if it is unable to contact the selected winners to provide any of their prize’s fulfilment information, for example, copy of NRIC and evidence of bank account after 3 attempts via phone call or WhatsApp text messages at such intervals determined by the Organiser within 5 working days in Selangor.
    
5. Intellectual Property Rights
   5.1 All intellectual property rights in any contents and/or materials submitted, made or created by the Participant in connection with the Contest and any derivative works arising therefrom will perpetually and unconditionally be vested in, assigned to and owned by the Organiser.
   5.2 The Organiser has the right to use and modify such materials or works in any way it deems fit without compensation to the Participant and the Participant waives all rights he or she may have in such materials or works.
    
6. Personal Data Protection 
   6.1 By participating in the Contest, you consent for the Organiser and Beiersdorf, their service providers, agents and contractors who provide administrative and business support to us and act on our behalf in relation to the Contest (“Authorised Third Parties”) to process your personal data provided by you in the entry or any other medium for purposes of the Contest, or any related marketing or promotional purposes. This includes:
   a) disclosing your name to the general public when you are selected as a winner;
   b) to participate in our events by publishing your name, photographs and other personal data without compensation for advertising, and publicity purposes;
   c) contacting and sending to you marketing and promotional information or materials about our products, services, samples, any promotions, events, or contests organised by the Organiser; and
   
   6.2 In the event that you agree to share and disclose personal data of any third party (e.g., beneficiary), you confirm and represent to the Organiser that:
   a) you have obtained the consent of that third-party to share and disclose his/her personal data to us and to being contacted by us; and
   b) provided a copy of the Privacy Notice to the third party.
   
   6.3 The Organiser may retain Authorised Third Parties to process your personal data. All such Authorised Third Parties are contractually bound to take reasonable measures to keep information secure and not to use your personal data in any way other than that which is specified here and in our Privacy Notice at https://www.eucerin.my/meta-pages/privacy.
   
   6.4 The Organiser is part of Beiersdorf, which has a presence globally. Your personal data may be transferred to Beiersdorf companies outside of Malaysia. The Organiser will ensure that the country your data is transferred to has a similar or equivalent personal data protection laws in place, as set out in our Privacy Notice available at https://www.eucerin.my/meta- pages/privacy. You have the right to request for access to, request for a copy of, request to update or correct, your personal data held by us. All your written requests or queries should be addressed to:
   
   Consumer Affairs Officer Beiersdorf Malaysia Sdn. Bhd., T1-L12, Level 12,
   PJ33, Jalan Prof Khoo Kay Khim, 46200 Petaling Jaya, Selangor.
   Tel: +603-79578177
   
   6.5 Please note the Organiser requires your personal data in order to process your participation in the Contest, without which we will not be able to process your application or award any prize.
   
   6.6 For a more detailed description of our privacy practices, please refer to our Privacy Policy at https://www.facebook.com/EucerinMY. We reserve the right to update and amend this privacy notice or our privacy policy from time to time
7. General 
   7.1 The Organiser’s decision on all matters relating to the Contest including judging and selection of winners will be final, binding, and conclusive on all Participants, and no correspondence or appeals will be entertained.
   7.2 All costs and expenses incurred or arising from the participation in the Contest shall be borne by the Participant. The Organizer will not reimburse any Participant for such costs or expenses.
   7.3 The Organiser may extend or shorten the Contest Period at its sole discretion including to allow for more Qualified Entries to be selected or in response to insufficient number of Qualified Entries.
   7.4 Proof of submission of an entry is not proof of receipt by the Organiser.
   7.5 The Organiser shall not be liable for any delay, lost, damaged and/or non-receipt of an entry. The Organiser is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, user or member communications, or any problems or technical malfunction of our telecommunications network or lines, computer online systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problems or traffic congestion on the Internet.
   7.6 Each Participant agrees to indemnify, release and hold harmless each of the Organiser, Beiersdorf, their directors, officers, employees, agents, sponsors and/or representatives against any and all losses, rights, claims, actions and damages (including special, indirect and consequential damages) arising from or incurred as a result of the Participant’s participation in the Contest, acceptance of any Prize, and/or the use of the Participant’s entry and/or likeness in connection with the Contest or violation of these Contest Rules
   7.7 The Participant’s participation in the Contest shall be at the Participant’s own risk. The Organiser, Beiersdorf, their directors, officers, employees, agents, sponsors and/or representatives shall not be liable to any Participant in respect of any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained by the Participant arising out of or in connection with the participation by the Participant in the Contest, as well as the redemption and/or utilisation of any Prize won.
   7.8 All details relating to every entry, including the value and validity of the POP, question(s) answered, serial number and personal data of the Participant are strictly confidential. The Organiser will not disclose such information to any Participant or third party. The Organiser will also not issue any acknowledgement of any entry by any Participant.
8. Publicity and General 
   8.1 The Organiser may use a Participant’s entry including without limitation, photos, drawings, text, and any other content or information submitted for purposes of the Contest (“Materials”), and the Participant’s name, and/or preferences, for advertising, publicity and promotion of any goods or services of the Organiser, for an unlimited time throughout the world without compensation, and in any media. The Participant shall do all things necessary to give effect to this if requested by the Organiser.
   8.2 The Participants shall not be entitled to assign any of the rights or sub-contract any of the obligations herein. The Organiser shall be entitled to assign or sub-license the whole or any part of its rights hereunder to any third party as may be determined by the Organiser.
   8.3 The invalidity, illegality or unenforceability of any terms hereunder shall not affect or impair the continuation in force of the Contest Rules.
   8.4 The Contest Rules shall be construed, governed, and interpreted in accordance the laws of Malaysia.