Watsons Moms Club – Frequently Asked Questions

1. How can I join W Moms Club?

You can join W Moms Club by purchasing the membership pack for RM10 on the Watsons App or in-stores.

2. Are there any eligibility requirements to join?

Yes, you must be a Watsons Registered Member to sign up for W Moms Club.

3. Is this club exclusively for moms?

No. All Watsons Registered Members are welcome to join W Moms Club!

4. Do I need to complete any registration form?

No additional registration is needed. Simply purchase the W Moms Club membership pack through the Watsons App or in-stores.

5. What are the benefits of joining W Moms Club?

Members enjoy:

• Exclusive vouchers worth over RM50
• An additional 5% discount on selected brands
• Invitation to exclusive events

6. Is there a membership fee?

Yes, there is a one-time registration fee of RM10.

7. Is the membership valid for life?

No, but your membership will automatically renew if you spend RM1,000 on selected brands during the membership period.

8. When does the membership expire?

Membership is valid until the end of the following calendar year.
Example: If you join on 15 August 2024, your membership will be active within 2–5 working days and remain valid until 31 December 2025.

9. When can I start enjoying the 5% discount on selected brands?

The discount will be activated within 2–5 working days after your membership purchase.

10. Where can I use my W Moms Club benefits?

Your benefits are applicable at all Watsons physical stores and online, except at Watsons roadshow events.

11. What should I do if I can’t redeem the offer?

Please reach out to our Customer Happiness team for assistance.

12. How do I rejoin the club after my membership expires?

You can rejoin by repurchasing the W Moms Club membership pack via the Watsons App or in-stores.

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