Hadalabo - Terms & Conditions

Hada Labo

Spend & Win Mulbbangi (Hada Baby) Contest

Terms & Conditions

Introduction

1. The contest is organized and managed by Rohto-Mentholatum Malaysia (referred to as “the Organizer”) and will be conducted based on the following Terms and Conditions.
2. By participating in this contest, participants agree to be bound by these Terms and Conditions.
3. Contest Period: The contest runs Tuesday, 1^st September 2026 (Time: 12.00am) until Saturday, 31^st October 2026 (Time: 11.59pm).
4. Submissions outside the contest period will be considered invalid and will not be entertained.

Eligibility

1. The contest is open to Malaysian citizens or permanent residents holding a valid National Registration Identification Card (NRIC) with a 12-digit number and aged 18 years or older at the time of participation.
2. Participants below the age of 18 must obtain parental or guardian consent to participate.
3. The following individuals are not eligible to participate:
   • Permanent or contract employees of the Organizer, including their immediate family members (parents, spouses, children, siblings, and their respective spouses).
   • Representatives and agents of the Organizer, including advertising and contest management agents, along with their immediate family members.

How to Participate

1. Purchase RM80 and above on any Hada Labo products from Retail Store (Nationwide), Hada Labo Concourses/ Roadshows and Official E-store in a single receipt.
2. Submit your receipt (proof of purchase) via WhatsApp to 012-921 0389, along with the following details:
   • Full Name
   • NRIC Number
   • Home Address
   • A clear photo of the receipt

3. Important Notes:
   • Each receipt can only be used once and is counted as one valid contest entry.
   • Multiple entries are allowed, provided each entry includes a different receipt. Multiple entries will increase the chance of winning the prizes.
   • Each winner is eligible to win only one (1) prize.

Prizes

There are three (3) categories of prizes to be won:

1. Grand Prize (5 winners): Mulbbangi (Hada Baby) 999 Gold Note 2g
2. 2^nd Prize (20 winners): Mulbbangi (Hada Baby) 916 Gold Pendant 0.5g
3. Consolation Prize (40 winners): Hada Labo Products & Mulbbangi (Hada Baby) Merchandise

Winner Selection

1. Each valid entry submitted will be considered as one (1) submission.
2. Winners will be selected at random by the Organizer or an appointed representative. The selection process will ensure fairness and transparency.
3. All entries received after the contest period will be automatically disqualified.
4. Winners will be notified within 1-3 months after the contest ends.
5. If a winner cannot be contacted within the provided timeframe, the Organizer reserves the right to select an alternative winner.
6. The Organizer’s decisions in connection with the contest are final, conclusive, and binding. Participants agree not to challenge or object to any decisions made.

Prize Redemption

1. Winners must provide the required details within 14 calendar days of notification.
2. Grand Prizes & 2^nd Prizes must be collected in person at Rohto-Mentholatum Malaysia (Bangsar South City, Kuala Lumpur). Winners must present their original receipt(s) and NRIC for verification. Failure to do so will result in forfeiture of the prize.

o Winners may appoint a representative to collect the Grand Prize/ 2^nd Prize on their behalf by providing a written authorization letter and the necessary documents.

3. Consolation Prizes will be mailed to the addresses provided by winners via Whatsapp.
4. The Organizer will use reputable courier services for mailing prizes and provide tracking information to winners. However, the Organizer is not liable for non-receipt, loss, or damage during delivery.
5. Prizes are non-transferable and non-exchangeable.

Additional Terms to Protect the Organizer

1. The Organizer reserves the right to verify the eligibility and authenticity of all entries submitted. Any entry deemed suspicious or fraudulent will be disqualified immediately.
2. The Organizer shall not be held responsible for any claims, demands, or damages arising from participation in the contest, including but not limited to any errors in entries or submissions made by participants.
3. The Organizer reserves the right to modify or replace any prizes with similar items of equal or higher value without prior notice.
4. Participants agree to indemnify and hold the Organizer harmless from any and all liabilities, losses, or damages resulting from their participation in the contest or acceptance and use of the prizes.
5. The Organizer reserves the right to disqualify participants who attempt to manipulate or tamper with the contest process, including but not limited to submitting multiple entries using the same receipt or using unauthorized means to gain an advantage.

Other Terms

1. Participants consent to the use of their images or video footage for marketing and promotional purposes by the Organizer.
2. Entries that are incomplete, illegible, altered, or falsified will be disqualified.
3. The Organizer reserves the right to amend the contest terms, prizes, or cancel/terminate the contest without prior notice in unforeseen circumstances.
4. The Organizer excludes liability for any loss, damage, or personal injury arising from participation in the contest or use of the prizes.
5. The Organizer is not responsible for technical issues that may prevent participation or prize delivery.
6. The Organizer reserves the right to substitute prizes of equivalent value if necessary.
7. The image of the prizes shown in promotional materials is for illustration purposes only. Actual prizes may vary.
8. The Organizer will not be responsible for the incorrect or outdated contact details provided by participants, resulting in prize delivery failure.
9. The Organizer’s privacy policy applies to all personal data collected during the contest, and participants may request details on data usage.

Liability Disclaimer

1. The Organizer is not liable for delays, changes, or cancellations caused by circumstances beyond its control, including but not limited to acts of God, government actions, pandemics, or technical failures.
2. The Organizer shall not be liable for any indirect, incidental, or consequential damages arising from the contest or its prizes, whether due to negligence or other reasons.