Please select a topic
- How long does it takes to upgrade my membership status to Watsons Elite after I have accumulated RM1,000 annual spending from recent purchase? What is the qualification period?
- How to enjoy Watsons Brand Products 5x Points promotion?
- How to enjoy monthly Watsons Elite offer & promotion?
- How to qualify as Watsons Elite?
- How to enjoy monthly free delivery for Watsons Online purchase?
- How to enjoy Watsons Elite Birthday Month 1st Purchase 10x Point?
- What is Watsons Elite?
- Why I can’t enjoy full Watsons elite privileges & rewards?
- Will I receive additional physical card if I qualified for Watsons elite?
- Are there any privacy protection measures for my personal information submitted online?
- Do you store my personal information on the card?
- Are points granted according to the total amount settled in each purchase or the aggregated amount of several purchases?
- How do I earn points?
- What is the minimum point redemption?
- What can I do with the points earned?
- What products can I redeem with my points?
- How do I earn my birthday bonus points?
- Do points expire on the Watsons Member Card?
- Is it possible to merge the points accumulated in the two Watsons Cards owned separately by me and my friend?
- May I share my Watsons Card with others for member benefits?
- What if I forgot to bring my Watsons Member Card upon purchase?
- Can I perform reload on my Watsons Touch ‘n Go Member Card?
- Is all Watsons Member Card come with Touch ‘n Go NFC feature?
- Where can I apply for a Watsons Membership?
- Will I be able to enjoy all member benefits instantly upon sign-up?
- When will I receive 1,000 points after activation?
- How can I deactivate my Watsons membership/online account? Can I activate my account again if it has been deactivated?
- How much does it cost to upgrade from Watsons e-Member to Watsons Card Member?
- Where are the W Rewards Centre?
- Is W Rewards for members only?
- How to know the voucher is successfully redeemed?
- Where to view the voucher after redeemed?
- How to use the voucher after redeemed the voucher?
- How many vouchers can use for one transaction?
- How to know the voucher is successfully use after cashier scan the QR code?
- Where the voucher goes after the voucher code used?
- Why will my voucher appear in ‘Used/Expired’ tab after open the QR code?
- How to know the voucher still valid?
- What will happen to my voucher if expired?
- Any term & condition for W Rewards voucher?
- How do I get or collect eStamp?
- Is this eStamp campaign for members only?
- Where can I check my eStamp?
- Where can I redeem my eStamps?
- What will happen to my eStamp after the campaign ended?
- I purchased RM40 in store, but eStamp is not reflected in App.
- I made an order with RM40 and above online or using Click and Collect service, why is my eStamp not reflected in my App?
- I want to redeem the products from the eStamp campaign, but I do not have enough eStamp, can I still buy the products?
- What happen if the item that I wish to redeem is out of stock?
- Is there any Watsons store that I can redeem the eStamp products?
- Who is eligible for Health45+ promotion?
- What are the special promotions that I can enjoy for Health45+?
- My parents/siblings/relatives are 45 years old and above, can they enjoy the promotion using my member card?
- I have just sign up Watsons membership, why am I unable to enjoy the Health45+ promotion?
- I am 45 years old and above, why am I unable to enjoy the discount and promotion?
- How do I change my password?
- How do I complete registration form?
- How do I check my current points balance on my Watsons Member Card?
- How do I register / Activate my Watsons Member Card?
- How do I update my member details?
- How do I transfer points from my lost card to my new replacement card?
- I do not have an email address.
- What if I forget my card password?
- There is a delay in receiving an SMS.
- What should I do if I lost my Watsons Member Card?