Members will auto-upgrade to Watsons Elite membership status in the 1st day of the following month upon qualification and the membership status is valid until 31st December 2019
Eg. Watsons VIP Card Member success to accumulate RM1,000 annual spending on 15th March 2018, he/she will be upgraded to Watsons Elite membership status starting 1st April 2018 and enjoy Watsons Elite privileges and rewards* until 31st December 2019. (Qualification Period: 1st April 2018 – 31st December 2019).
Within the qualification period, purchase Watsons Brand products with elite status Watsons VIP card to enjoy. Points awarded will be credited to member account after 2 working days. (Points awarded will not be reflected on the receipt)
Refer monthly catalogue, mailer or www.watsons.com.my/elite for monthly products promotion. Within the qualification period, shop in Watsons store or Watsons Online with elite status Watsons VIP card to enjoy.
Watsons VIP member who accumulated RM1,000 annual spending (excluding e-pay & Touch 'n Go reload) from 1st Jan 2018 to 31st Dec 2018 at any Watsons store nationwide and Watsons Online are entitled for Watsons Elite membership.
Visit www.watsons.com.my/elite for monthly Watsons Elite Online Free Delivery promo code. Key-in the promo code during online purchase. Each promo code can be redeemed once only. The promo code is valid within the month of issuance only.
Within the qualification period, shop with Watsons VIP card with elite status during birthday month to enjoy. 10x Points will only be awarded to first purchase made on birthday month. Points awarded will be credited to member’s account after 2 working days. (Points awarded will not be reflected on the receipt)
Call in our Customer Service Hotline at 1300-880-847. Press and select “Watsons Elite” at call centre main menu for priority phone pick-up service.
Watsons Elite is a membership status which could enjoy exclusive Watsons & merchant privileges and rewards.
Full Watsons Elite privileges and rewards only applicable to qualified Watsons VIP members who activated his/her VIP card with full and accurate personal and contact details. Please visit our member portal (www.watsons.com.my/login) or call-in 1300-880-847 to update your personal information.
No additional physical card will be issued for Watsons elite membership, you may enjoy Watsons elite privilege and rewards by your current Watsons VIP card.
Yes. Watsons points expire every two 31 Decembers. For example, points earned in October 2015 will expire on 31 December 2016, while points earned in February 2016 will expire on 31 December 2017.
Points earned are based on the total amount settled in each purchase. Accumulation of receipts for points issuance is not allowed. For example, if you spend RM8.50 for a certain purchase (8 points earned), and after the transaction is settled, you spend RM8.50 for another purchase (8 points earned), the total points accrued from the two purchases should be 16 rather than 17.
All personal data submitted will be kept highly confidential secured. Your contact information will be used by solely by Watsons for promotional purposes only.
Yes, you can reload your card at any Watsons outlets nationwide with no reload fees.
No, the Watsons VIP Card does not store any information of the Card member.
Your Watsons VIP Card has no validity period. However, you must perform a minimum of 1 (one) Touch ‘n Go transaction in a year to ensure that the Touch ‘n Go function stay activated. Otherwise, the Touch ‘n Go function will be disabled. To re-activate it, please visit any Touch ‘n Go Hub.
The birthday benefits can only be utilized one day after you activate your Watsons VIP Card. During the month of your birthday, you can enjoy 5X bonus points, which is a one-time benefit on your first purchase that month. Birthday bonus points are credited to your account the next working day and are not reflected real time on your transaction receipt.
You get 1 Watsons Point for every RM1 spent. You can fast-track your point’s accumulation by purchasing selected products with 5x or even 10x points multiplier.
Yes. The new Watsons VIP Card is also a Touch ‘n Go card.
The Watsons Card is designated for individual use by the respective Card Member only. No merging or transfer of points from different Watsons Cards is allowed.
We do not encourage sharing of your Watsons VIP Card to prevent cases of misappropriation of use.
Points can be redeemed in your next purchase at Watsons at the conversion rate of 200 points = RM1. You may also keep accumulating points through several purchases and redeem goods of higher value at a later time.
Just provide your registered mobile phone number to our cashier to enjoy all member-exclusive benefits and accumulate bonus points. Redemption of points can only be made with your physical card present to safeguard your interest or simply redeem upon check-out via Watsons Online store.
Points must be redeemed in minimum blocks of 10points = RM0.05 with no maximum limit.
The new Watsons VIP Card is a ‘2-in-1’ membership card that comes with ‘Touch ‘n Go’ features.
You may apply for the Watsons Card at any Watsons’ outlets or eStore for RM18.85 for new sign-up and RM8 for existing members who wish to upgrade their membership card to Touch ‘n Go feature with no minimum spending criteria. Upgrade can only be done at Watsons’ outlets.
Points accrued may be redeemed as cash equivalent in your next purchase of any item at Watsons stores & eStore.
Yes, you may start accumulating points immediately. However, to redeem the points accumulated and to enjoy 5X points in your birthday month, you will need to activate your Watsons card as soon as possible via or contact Watsons Customer Service Hotline at .
Log on to your VIP Member account via , and click on ‘Change Password’ from the left side menu bar. The system will prompt you to enter your old password as well as new one. A confirmation will be given if your new password is changed successfully.
The fields highlighted with a red asterisk are compulsory fields. Please ensure that you have filled in the details to complete the registration process.
Points earned after every purchase are reflected real time on your transaction receipt. Points that are not reflected at the point of purchase will be updated the next working day. You may also log on to your VIP Member account via watsons.com.my, and click on ‘Points Balance/Transaction’ from the left side menu bar.
To enjoy full member benefits such as point redemption for items or to offset your purchase amount, you should register your card. Log on to watsons.com.my and click on ‘Activate Card’. It will require your card number and password.
Log on to your VIP Member account via , and click on ‘Update Details’ from the left side menu bar. If you encounter problems changing your data, please contact Watsons Customer Service Hotline at .
Please contact Watsons Customer Service Hotline at to report the lost and to transfer your points balance to your new card.
A valid email address is required for account maintenance and we encourage you to sign up one from the many choices of service providers available online. If you do not have an email address, please contact Watsons Customer Service Hotline at for assistance.
Go to login page and click ‘Forgotten Details’, you can either input your registered email or card details to reset your password. If the email address you gave us is no longer in use, please contact Watsons Customer Service Hotline at for assistance.
Due to high volume of activation that is taking place at the same time, please wait for 2 minutes before clicking the “Resend” link. If this attempt fails, please call Watsons Customer Service Hotline at .
Log on to your VIP Member account via and click on ‘Card Loss’ on the left side menu bar. Alternatively, you may also contact Watsons Customer Service Hotline at to report the lost.