Pick a topic!
- How long does it takes to upgrade my membership status to Watsons Elite after I have accumulated RM1,000 annual spending from recent purchase? What is the qualification period?
- How to enjoy Watsons Brand Products 5x Points promotion?
- How to enjoy monthly Watsons Elite offer & promotion?
- How to qualify as 2026 Watsons Elite?
- How to enjoy monthly free delivery for Watsons Online purchase?
- How to enjoy Watsons Elite Birthday Month 1st Purchase 10x Point?
- What is Watsons Elite?
- Why can’t I enjoy full Watsons elite privileges & rewards?
- Will I receive an additional physical card if I qualified for Watsons elite?
- Are there any privacy protection measures for my personal information submitted online?
- Do you store my personal information on the card?
- Are points granted according to the total amount settled in each purchase or the aggregated amount of several purchases?
- How do I earn points?
- What is the minimum point redemption?
- What can I do with the points earned?
- What products can I redeem with my points?
- How do I earn my birthday bonus points?
- Do points expire on the Watsons Member Card?
- Is it possible to merge the points accumulated in the two Watsons Cards owned separately by me and my friend?
- May I share my Watsons Card with others for member benefits?
- What if I forgot to bring my Watsons Member Card upon purchase?
- Can I perform a reload on my Watsons Touch ‘n Go Member Card?
- Is all Watsons Member Card come with Touch ‘n Go NFC feature?
- Where can I apply for a Watsons Membership?
- Will I be able to enjoy all member benefits instantly upon sign-up?
- When will I receive 1,000 points after activation?
- How can I deactivate my Watsons membership/online account? Can I activate my account again if it has been deactivated?
- What is Watsons E-Membership?
- How much does it cost to upgrade from Watsons e-Member to Watsons Card Member?
- Where is the W Rewards Centre?
- Is W Rewards for members only?
- How to know the voucher is successfully redeemed?
- Where to view the voucher after redeemed?
- How to use the voucher after redeeming the voucher?
- How many vouchers can be used for one transaction?
- How to know the voucher is successfully used after the cashier scan the QR code?
- Where does the voucher go after the voucher code used?
- Why will my voucher appear in ‘Used/Expired’ tab after opening the QR code?
- How to know the voucher still valid?
- What will happen to my voucher if it expires?
- Any term & condition for W Rewards voucher?
- How do I get or collect eStamp?
- Is this eStamp campaign for members only?
- Where can I check my eStamp?
- Where can I redeem my eStamps?
- What will happen to my eStamp after the campaign ends?
- I purchased RM40 in store, but eStamp is not reflected in App.
- I made an order with RM40 and above online or using Click and Collect service; why is my eStamp not reflected in my App?
- I want to redeem the products from the eStamp campaign, but I do not have enough eStamp, can I still buy the products?
- What happen if the item that I wish to redeem is out of stock?
- Is there any Watsons store that I can redeem the eStamp products?
- Who is eligible for 45+ Club promotion?
- What are the special promotions that I can enjoy for 45+ Club?
- My parents/siblings/relatives are 45 years old and above, can they enjoy the promotion using my member card?
- I have just sign up Watsons membership, why am I unable to enjoy the 45+ Club promotion?
- I am 45 years old and above, why am I unable to enjoy the discount and promotion?
- How do I change my password?
- How do I complete registration form?
- How do I check my current points balance on my Watsons Member Card?
- How do I register / Activate my Watsons Member Card?
- How do I update my member details?
- How do I transfer points from my lost card to my new replacement card?
- I do not have an email address.
- What if I forget my card password?
- There is a delay in receiving an SMS.
- What should I do if I lost my Watsons Member Card?
Who is eligible for Student Club promotion?
The Watsons Student Club is applicable to members aged 21 and below.
Existing eligible members will automatically enjoy the benefits.
What are the special promotions that I can enjoy for Student Club?
10X Points on first purchase every Tuesday
There is no min purchase. Applicable for all items
Total points earned will be shown on the receipt
What if I’m below 18 years old?
Applicants under the age of 18 must obtain consent from a parent or legal guardian.
When will my Student Club benefits expire?
Upon reaching the age of 22, the Student Rewards will be automatically converted to a standard membership account without prior notice to the individual.