Shipping & Delivery



We make shopping at Watsons easy and convenient for you! We provide shipping in Malaysia only (West & East). There are two (2) types of delivery mode for you to select from:

•  Click & Collect

•  Home Delivery


Click & Collect


1. Click & Collect services are only available at West Malaysia Watsons stores only.


2. For Click & Collect online order RM49 and below, RM2 will be charged to delivery to your preferred store


3. For Click & Collect online orders RM50 and above, delivery to your preferred store is free.


4. Click & Collect orders will be delivery within 2 to 7 working days.


5. Once your order is ready for pick-up, you will receive a SMS notification on your order Collection details.


6. When collecting your orders, present your SMS notification and I.C. for verification.


7. Click & Collect orders can be collected by your representative by providing the SMS notification of collection and representative’s I.C. number for recording purposes.


8. Click & Collect order that has not been collected after 14 days will then be returned and there will be refund provided.


9. Any return or refund on uncollected orders will be subjected to administrative fees.