Click & Collect
Beginning 9 March 2017, there will be charges implemented on Click & Collect orders.
1. For Click & Collect orders below RM50, there will be a RM2 charged for delivery to selected store.
2. For Click & Collect orders above RM50, delivery to selected store is free.
3. Click & Collect orders will be delivered within 3 – 7 working days.
Step to Check your Order:
Step 1: After 1-3 days, Login to eStore
Step 2: Go to My Member Page > Order History
Step 3: Shopper can refer the Order Status & Shipping Status Description
Order Status Description
Processing - Order sent to processing
Pick in Progress - Picking & Packing in Progress
Shipped - Order shipped out to Store
Completed - Order Arrived & Picked up by Shopper
Cancelled - Timeout for credit card authorization, Out of Stock Item(s) & Other Reasons
Shipping Status Description
Ready for Store Pick-up - Order arrived Store and ready for Collection
Store Picked up - Order picked up by Shopper
Watson's eStore will send up to 3 times notification reminder SMS / E-mail to the Shopper who did not pick-up the order after first SMS / E-mail sent within 3 days.