Shipping & Delivery

Click & Collect

 

Beginning 9 March 2017, there will be charges implemented on Click & Collect orders.

 

1. For Click & Collect orders below RM50, there will be a RM2 charged for delivery to selected store.

 

2. For Click & Collect orders above RM50, delivery to selected store is free.

 

Step to Check your Order:

Step 1: After 1-3 days, Login to eStore

 

Step 2: Go to My Member Page > Order History

 

Step 3: Shopper can refer the Order Status & Shipping Status Description

 

Order Status Description

Processing - Order sent to processing

 

Pick in Progress -  Picking & Packing in Progress

 

Shipped - Order shipped out  to Store

 

Completed - Order Arrived & Picked up by Shopper

 

Cancelled - Timeout for credit card authorization, Out of Stock Item(s) & Other Reasons

 

 

 

Shipping Status Description

 

Ready for Store Pick-up - Order arrived Store and ready for Collection

 

Store Picked up - Order picked up by Shopper

 

 

*Notification Reminder 
Watson's eStore will send up to 3 times notification reminder SMS / E-mail to the Shopper who did not pick-up the order after first SMS / E-mail sent within 3 days.